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Dropbox Staff
6 years agoStable Build 81.4.195
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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Windows | Standard Installer | Offline Installer |
Mac OS X | Standard Installer | Offline Installer |
Linux | x86_64 Offline Installer | x86 OfflineInstaller |
Auto-updates: In progress
21 Replies
- kgdoura6 years agoHelpful | Level 6
This is a nightmare. Since Dropbox has forced its update to v. 81.4.195, this solution has become a source of frustration, an anti-productive thing.
First, it started stucking on indexing for 4-5 hours, although no major changes have been made in my files (no files edited or added / removed in bulk). It started all suddenly.
And now, the app is simply crashing all the time on Windows 10, it can't start, it crashes a few seconds after starting itself, and so on. I uninstalled Dropbox, restarted Windows, installed the latest "stable" update (81.4.195), same issue.
After more than 5 years using Dropbox Pro, I am losing almost all my trust today. I have no explanations. My job is pending for such a ridiculous bug coming from nowhere.
Any workaround ?
Thanks for your input! - FuMastaDre6 years agoExplorer | Level 3
I'm having a similar crash issue. I have a brand new laptop with windows 10 installed. I just installed dropbox but it keeps crashing in the same way. There is no Antivirus on the laptop yet, also checked the Firewall rule. Tried Uninstalling and re-installing but no luck. Does anyone know if there is a solution for this problem yet?
- kgdoura6 years agoHelpful | Level 6
Thanks for your contribution. I should add that crashing happens "silently", without any error message in return.
Too much bad luck : support team in vacation till Monday plus, zero "Help from the Community" in this forum. I am astonished that nobody has something to recommend.
- kgdoura6 years agoHelpful | Level 6Dropbox desktop app on Windows 10 (latest update) keeps crashing over and over again immediately after being launched, it restarts itself and crashes after a few seconds. I have gone through the troubleshooting checklist (disabled antivirus, firewall, restarted computer, uninstalled and installed Dropbox) : the issue is still there. This is honestly the most annoying update I have in 5+ years. My business is pending because I trusted your services. I am waiting for explanations.
- kgdoura6 years agoHelpful | Level 6
I have uninstalled it, erased any traces as recommended by "advanced re-install", I reinstalled it using both standard and offline installaters, I narrowed selective sync to some dozens of files to keep the sync light and to test, nothing changed. Dropbox crashes within seconds, restarts itself, crashes again. Frustrating. I have never had such a critical issue in more than 5 years, being a user of Dropbox Pro.
Knowing that Dropbox's support is not 7/7 (which is highly frustrating by the way), I am looking forward for any hints or similar experiences in this Community forum, supposed to bring answers within 4 hours when support service is on weekend vacation.
Some more elements :
- Hours before the crashing issue, my desktop app (same version 8.4.195) was stuck on indexing for at least 5 hours, knowing that I did not change, add or remove large number of files in bulk.
- When I install the latest Beta Build 82.3.133, crashing almost disappear, however, Dropbox is stuck on syncing knowing that selective sync is narrowed to a few dozens of files. My desktop app just says "syncing..." without any single information about the number of files synced so far. It is simply stuck. And I am honestly sick about it. Shall I keep trusting this "productivity" solution ? Two days where I put much energy, in vain, trying everything recommended.Users who experienced the same concern, Moderators, @Walter, I kindly ask you for help. Help from the Community, they said.
Thank you!
- ebarth006 years agoNew member | Level 2
This is happening to me too. Dropbox used to be my favorite app and now this new interface is horribly bulky and slow. It crashes constantly. i just want it to launch my normal explorer folder again. What the heck dropbox! :*(
- omdreamer6 years agoHelpful | Level 5
I agree WTF DropBox?
I've been going in circles with you support team for over 2 weeks and it's still not working!!!!
- gtai886 years agoHelpful | Level 7
Stable Build? again you forced us to update to this rubbish, provided zero support when something goes wrong. in meantime we uninstall / reinstall a hundred times
this build is resyncing me files and then crashed without warning. it is broken and my work cannot be sync for 2 days.
cant even go back to the last stable build as your stupid program forces an update.
Besides the usual "have you tried" from your useless support , what else can you guys do ? surely it is not right for dropbox to do it over and over again and never seens to be any responsiblity to any problems created
- CladMonitor6 years agoNew member | Level 2
I provided a way to revert back to the last version and skip the current one but it does require a little bit of know how. You can see the update in this blog post by Core Technologies for thier product called "AlwaysUp".
https://www.coretechnologies.com/blog/alwaysup/dropbox-not-working/ - gtai886 years agoHelpful | Level 7
I given up ... I am surprise that arent more people complainting..
it basically damaged my Dropbox PC . it just crash and stuck at syncing 4 files , black login screen etc..
do they actaully test this ? even build another PC and try to sync , and this smart sync thing is just the stupidest idea when it doesnt work (200Mbps connection, can't even open a PDF)
are we stupid , been paying this people all this years and they simply has no idea ..
their support is crap and all whole community are full of "pls reinstall" pls "uninstall" suggestion.
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