Email invoice automatically

[Chen O.]

Hi,

Is there an option to send the invoice to my email each month?
Please tell me it's possible....

Thanks,
Chen

[poiuztrewq]

Hi @Emmet This is very disappointing to hear.

1. I am on annual payment terms and am NOT getting an invoice.

2. Manually downloading it each time is not feasible for a company with a full billing department. I need these invoices to show up automatically without someone always checking for them.

[Megan]

Hey there, @poiuztrewq, how are you today? 

I'd be happy to look into this internally. I just wanted to make sure you don't mind me sending you an email so we can continue working there. 

Let me know!

[poiuztrewq]

Hi @Megan of course, but I had already filed a ticket with the ID 14096546 and received a reply that this is not possible.

Thanks!

[Megan]

Thank you for reaching back to me, I hope you enjoyed your weekend! @poiuztrewq

I had a look into your exchange with our support agent. 

I assume you checked your email address for the invoices, right? Is it possible that someone else is the "billing admin" and has put in their billing info, hence getting the email on their end? 

[poiuztrewq]

Hi @Megan would you mind contacting me privately?

[Megan]

Happy Monday @poiuztrewq! 

No problem at all!

I just sent you an email, so feel free to have a look into your inbox. 

Cheers.