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Email invoice automatically

Email invoice automatically

Chen O.
New member | Level 1

Hi,

Is there an option to send the invoice to my email each month?
Please tell me it's possible....

Thanks,
Chen

86 Comments
poiuztrewq
Helpful | Level 5

Hi @Emmet This is very disappointing to hear.

 

1. I am on annual payment terms and am NOT getting an invoice.

 

2. Manually downloading it each time is not feasible for a company with a full billing department. I need these invoices to show up automatically without someone always checking for them.

Megan
Dropboxer
Hey there, @poiuztrewq, how are you today? 

I'd be happy to look into this internally. I just wanted to make sure you don't mind me sending you an email so we can continue working there. 

Let me know!
poiuztrewq
Helpful | Level 5

Hi @Megan of course, but I had already filed a ticket with the ID 14096546 and received a reply that this is not possible.

Thanks!

Megan
Dropboxer
Thank you for reaching back to me, I hope you enjoyed your weekend! @poiuztrewq

I had a look into your exchange with our support agent. 

I assume you checked your email address for the invoices, right? Is it possible that someone else is the "billing admin" and has put in their billing info, hence getting the email on their end? 
poiuztrewq
Helpful | Level 5

Hi @Megan would you mind contacting me privately?

Megan
Dropboxer
Happy Monday @poiuztrewq

No problem at all!

I just sent you an email, so feel free to have a look into your inbox. 

Cheers.
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