Dropbox tips & tricks
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One time I was looking for some files mostly pictures, and I couldn’t find them. I thought that dropbox deleted them. I have been reading other people’s comments and then I saw this page https://www.dropboxforum.com/t5/Dropbox-files-folders/Dropbox-deleted-all-my-files/td-p/263257 that was written by a dropbox person Jay.
Bottom line:
I have mentioned this before but the important thing to understand is that the changes you make to your account files in one location will also happen in all your devices that are linked. That’s what dropbox is all about, and it’s called Syncing. I wrote about this in a previous post here https://www.dropboxforum.com/t5/Dropbox-files-folders/Different-problems-online-with-the-website-usu...
If you want to get rid of the dropbox app on a computer (don’t do this until you read my other post here) or other device, you should sign out first. Here’s how:
https://help.dropbox.com/accounts-billing/settings-sign-in/sign-in-out
I’m not sure if it’s necessary but it would be a good idea to unlink that computer or device from your account too. Here’s how:
https://help.dropbox.com/accounts-billing/settings-sign-in/device-list-remote-sign-out
This also helps us that are on free accounts because we have a limit of 3 devices at a time. Here’s more details:
https://help.dropbox.com/accounts-billing/settings-sign-in/computer-limit
Then you can uninstall the desktop app with these steps:
https://help.dropbox.com/installs-integrations/desktop/uninstall-dropbox
Back on the deleted files thing, If you are missing files there are some things to check:
If you are sure that you deleted files but you can’t find them in your Deleted files page, that means that you can’t recover them. The free accounts and the Plus ones, and I think the Family ones have 30 days to recover deleted files. If you upgrade to a plan that has a longer period for recovery it won’t work for the files that are over 30 days deleted because it starts at the time you upgrade.
😎
Thank you so much for this great post, @Jose_Jimenez!
"If you are sure that you deleted files but you can’t find them in your Deleted files page, that means that you can’t recover them." - This is so important.
It's worth checking the Deleted files page every once in a while for any files you might have accidentally deleted too!
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