Cannot uncheck Read-Only checkbox for my Dropbox folder (Jupyter Notebooks Can't Save)

[starplatinum87]

Hello,

Platform: PC Windows 10

When I attempt to uncheck the "Read-only (Only applies to files in folder)" box under the Properties of my Drobox folder on my PC, after I apply the change and then check the Properties again the box is again checked. It is like it immediately ignored me unchecking the box and applying the change. Any idea why this is and how I might fix it? 

This is a problem in particular for Jupyter notebooks. When I attempt to save changes to the notebook Jupyter throws an error saying: 

"Permission denied: Dropbox/Python/.../Week+2_TR.ipynb"

When I pull any of the files from Dropbox to my desktop they save fine. It's only on when I try to save a notebook within the Dropbox folder structure that I get the error.

I have attempted running Jupyter as Administrator and that doesn't help. 

Interestingly this problem does not occur with Google Drive. I can save to that folder without issue. This only happens with Dropbox. 

Thanks!

[Mark]

Weird one.

Have you tried closing Dropbox and then trying to change the preferences before restarting Dropbox

[starplatinum87]

Hello! Just gave what you suggested a try. Killed the main app and all tasks, unchecked the box, applied the change, restarted. Same result unfortunately. It just will not accept the box being unchecked it seems. 

[Jane]

Hey starplatinum87, that’s a very interesting behavior & I’d happily put that to the attention of a specialized team member!

In order to further advise how to best resolve the syncing issue you’ve described, I’d suggest continuing this discussion via email & for that reason I’ve made sure to create a Support Request on our system on your behalf (gathering all info you’ve included in your previous post here). 

Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you.

Thanks for reaching out on the Community on this question & I’ll be awaiting your next message, so as to move forward on the matter together!

[Jane · Accepted solution]

Hello again, I’m just circling back here to keep the thread updated with the troubleshooting steps that fixed the issue for you starplatinum87 for anyone else experiencing the same behavior in the future! 

To proceed with that, you may try re-installing our desktop app anew, that’ll probably fix incorrectly set permissions. Before doing so, you’d better disable any Security/Antivirus programs may be running in the background & give our offline installer a try from the link below: 

• https://www.dropbox.com/downloading?plat=win&type=full (Windows)

Cheers!