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Dropbox for Outlook - Missing Option to upload files

Dropbox for Outlook - Missing Option to upload files

user365
Explorer | Level 3

Dropbox,

 

I installed the Dropbox add-in on the Outlook client, and noticed that it does have the Upload files option as advertised from the following link below.

 

I have reinstalled the add-in many times and still the option does not appear. And yes, my Outlook client does meet the requirements.

 

Please confirm if this option is still available.

 

https://appsource.microsoft.com/en-us/product/office/wa104381346?tab=overview

 

Screenshot 2024-05-07 082757.png

 

5 Replies 5

Jay
Dropbox Staff

Hi @user365, thanks for bringing this to our attention.

 

What version of Outlook are you currently running on your device?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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user365
Explorer | Level 3

Hi,

 

Microsoft Apps for Enterprise

Microsoft® Outlook® for Microsoft 365 MSO (Version 2403 Build 16.0.17425.20176) 64-bit

Jay
Dropbox Staff

Thanks for the info, could you attach a screenshot of what you're currently seeing on your device when viewing the add-on?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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user365
Explorer | Level 3

No need to post another screenshot. Just look at the screenshot what I posted earlier. The only thing is different than I do not have the Upload files option.

Jay
Dropbox Staff

Do these steps help you to add an email attachment to your Dropbox account via Outlook?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    user365 Explorer | Level 3
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