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Dropbox not in files on iPad Pro

Dropbox not in files on iPad Pro

Retta
Explorer | Level 4

Deleted the Dropbox app on my iPad Pro. Reloaded the app. Can’t find it or add to files app on my iPad. Please help? Os 14.5 I believe

anyway everything is updated. Hope someone knows how to fix this,  Thank you!

1 Accepted Solution

Accepted Solutions

Re: Dropbox not in files on iPad Pro

Hannah
Dropboxer
I see, thanks for the update on this!

Can you try the steps in this article by Apple, to see if you can add the Dropbox app to your files app again?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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9 Replies 9

Re: Dropbox not in files on iPad Pro

Hannah
Dropboxer
Hey @Retta, thanks for joining us on the Dropbox Community!

Can you please follow the steps found in this article, to see if you can add Dropbox to your files app?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Re: Dropbox not in files on iPad Pro

Retta
Explorer | Level 4

Thank you, but I had to delete the app to correct something.  It removed it from the files app.   When I down loaded and reinstalled the Dropbox app.  It did not allow me this access again.  At 5he time I didn’t know doing this would remove it from the files app.   So the article confirms this.   I’m looking for something to correct this, thank you!

Re: Dropbox not in files on iPad Pro

Hannah
Dropboxer
I see, thanks for the update on this!

Can you try the steps in this article by Apple, to see if you can add the Dropbox app to your files app again?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Re: Dropbox not in files on iPad Pro

Retta
Explorer | Level 4

Thanks for your help.  I finally was able to add Dropbox again.  Yeah!

Re: Dropbox not in files on iPad Pro

Hannah
Dropboxer
Perfect! Happy to see that you were able to resolve this!

If you have any more questions, make sure to give us a shout.

Have a great weekend!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Re: Dropbox not in files on iPad Pro

nikoneufeld
Explorer | Level 4

Hi,

I have the same problem on a brand-new M1 iPad Pro. The Dropbox app does not appear in the “Locations” of the “Files” app. I have tried to reinstall Dropbox multiple times. No success. Dropbox as such works, but the Files integration is not working. It works for Google Drive. I.e. Google Drive appeared in the ‘Locations’ after I installed the App. 

 

Any suggestions? I am on the latest release iPadOS 

 

Thanks a lot

Niko

Re: Dropbox not in files on iPad Pro

nikoneufeld
Explorer | Level 4

After a reboot of the iPad the Dropbox app appeared. I had tried to close it before, but with iPadOS you never know if it is really stopped. Anyhow it is fixed now. 

Re: Dropbox not in files on iPad Pro

tnelson2
New member | Level 2

2022.01.15 If you have a Dropbox account, first confirm you have file access with the Dropbox app on your Apple device.  You may add Dropbox as a file Location in the Files app by selecting Edit in the upper right corner of the sidebar (right side navigation pane).  Dropbox should now be an option with a slider button in the ON position.

Re: Dropbox not in files on iPad Pro

daniel elbo arama
Helpful | Level 6
If you follow the steps in the article attached it should work. I had this issue before as well.
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Top contributors to this post

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    daniel elbo arama Helpful | Level 6
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    tnelson2 New member | Level 2
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    nikoneufeld Explorer | Level 4
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    Hannah Dropboxer
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