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Adjusting Billing Period

Adjusting Billing Period

iien
Explorer | Level 3

My affiliation will be paying for my subscription as dropbox is a helpful tool for my research.

However, due to the center's fiscal calendar, all subscriptions must end by 2023, Dec 31.

Is it possible to adjust the annual billing period of the plus plan to start mid January and end by Dec 31, 2023?

 

Thank you in advance!

1 Reply 1

Hannah
Dropbox Staff

Hey @iien, thanks for posting to our Community.

 

The renewal date of your subscription is determined automatically, based on the date your account was upgraded.

 

This means that, unfortunately, the renewal date cannot be adjusted.

 

A workaround could be to cancel your subscription, and re-upgrade on the date you wish to be billed.

 

Apologies for any inconvenience this might cause.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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