Plans and Subscriptions
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Hi,
I'd like to change my billing cycle from monthly to yearly. I don't want to pay $13 a month, I'd like to pay whatever the yearly fee is please.
I'm on Dropbox Plus. I really need a yearly billing cycle, not monthly. How do I do this?
Thanks,
Hi @mattbailey, do these steps help at all in changing the billing cycle on your account?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @mattbailey, thanks for using Dropbox and welcome to the Community!
You can switch your Dropbox subscription from monthly to yearly at any time by selecting the yearly option in your account settings under the billing tab.
You'll begin your new annual subscription at your next renewal date, and you'll be charged annually going forward.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter,
I can't seem to do that? Here's what my billing screen looks like:
Hi @mattbailey, do these steps help at all in changing the billing cycle on your account?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Amazing. This worked thank you. For some reason I feel like this should be under billing, not plan, but we got there in the end. Thanks.
Hi,
I saw an advert on dropbox to save money by switching to an annual subscription, clicking on the 'view upgrade options' link in the top bar when logged into Dropbox brings up an error page, and there doesn't seem like an option to make this change under billing settings from my admin account.
I have a Personal Plus account.
Thanks
Francis
How are you currently paying? Is it via a mobile play store?
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Hi Mark,
I am paying via PayPal.
F
Hey @Francis Redman, sorry to jump in here, but could you try clearing your browser's cache and/or using another browser and let us know if you still get an error?
If you do, I'd appreciate a screenshot too.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey Please see screengrabs of what I get on the billing page, and also what I get when I go try to view plans.
F
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!