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Charged a fee

Charged a fee

Avaschneider18
Explorer | Level 3
I was charged over $100 for this account when I don’t have a plus subscription. Is there a reason that I was charged this much?
1 Reply 1

Re: Charged a fee

Rich
Super User II

@Avaschneider18 wrote:
I was charged over $100 for this account when I don’t have a plus subscription. Is there a reason that I was charged this much?

Did you provide Dropbox your billing information? Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.

 

You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
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