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Don't have money in my bank account. How long before automatic downgrade?

Don't have money in my bank account. How long before automatic downgrade?

Ezereth
New member | Level 2
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So.. I got an email, that they could't charge because i don't have enough money and they will downgrade my account if i don't update billing info. How long before it's gonna happen. I'll have money in like two days.
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Rich
Super User II
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@Ezereth wrote:
... i don't have enough money and they will downgrade my account if i don't update billing info. How long before it's gonna happen.

I believe they'll attempt the charge a couple of times before downgrading you. Nothing to worry about though. Even if your account is downgraded, you can just resubscribe again. Nothing will happen to your files. If you end up over your quota as a result of being downgraded, you just won't be able to sync until you upgrade again or get below your new quota.

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Rich
Super User II
Go to solution

@Ezereth wrote:
... i don't have enough money and they will downgrade my account if i don't update billing info. How long before it's gonna happen.

I believe they'll attempt the charge a couple of times before downgrading you. Nothing to worry about though. Even if your account is downgraded, you can just resubscribe again. Nothing will happen to your files. If you end up over your quota as a result of being downgraded, you just won't be able to sync until you upgrade again or get below your new quota.

Ezereth
New member | Level 2
Go to solution
Good to know. Thanks for the reply!
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    Ezereth New member | Level 2
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    Rich Super User II
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