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We’ve covered lots of big life moments in our ‘How we use Dropbox’ series - and now we even have some tips on how you can use Dropbox to keep the planning of a wedding as easy and as painless as possible over here.

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Double Billing

New member | Level 2

I need to speak with a LIVE PERSON either via phone or chat immediately about double billing, a $493.88 charge on my credit card, and an immediate cancelation of my account and a REFUND. I can't seem to get help, and when I try to submit a help ticket, I get an error message telling me that I can't submit my request. PLEASE HELP!

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Re: Double Billing

Super User II

All support options are available at - phone and chat is only available if you are a business customer. 


If you have no options to contact Dropbox use an incognito window and select billing


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    Mark Super User II
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