Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
My wife and I each had individual plans that expired yesterday and the family plan makes more sense for our use. I've tried to sign up for the family plan but each time, when I put in my log in to sign up, I receive a "Error 404" page that doesn't allow me to go through the upgrade checkout process. No way I'm paying $300 for two plans when I can pay $200 for more space than we need.
I submitted a ticket yesterday after talking to a sales rep. It's Ticket #12006339
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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