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Error when redeeming Quicken

808
Explorer | Level 3

Hello. When I typed in my Quicken code, I received The code you entered has already been used error message. I checked in the plans section and it indicaties I have not used the code before. Any assistance in resolving this matter would be appreciated.

5 Replies 5

Re: Error when redeeming Quicken

Walter
Dropboxer

Hey @808; welcome to our Community!

 

Could you please send me a screenshot of the exact error you get when trying to redeem your Quicken promo code?

 

Did you by any chance tried contacting them for more information regarding this matter?

 

Keep us posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Error when redeeming Quicken

808
Explorer | Level 3

Walter,

 

Here is the screenshot you requested. I did not contact Quicken. In searching through the Community forum, other Dropbox users who had the same issue were contacted by Dropbox Support who resolved the issue.

 

error.jpg

 

Re: Error when redeeming Quicken

Walter
Dropboxer

Thanks for the quick follow up @808.

 

May I reach out via email to have a further look into this? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Error when redeeming Quicken

808
Explorer | Level 3

Yes.

Re: Error when redeeming Quicken

Walter
Dropboxer

Thanks a bunch @808; you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Walter Dropboxer
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    808 Explorer | Level 3
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