Dropbox tips & tricks
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All joking aside, here are some of know when you decide to cancel your Dropbox subscription. Well, the first thing is that this doesn’t actually have to be goodbye, your account will downgrade to a Dropbox Basic account at the end of your billing cycle or trial.
The steps under "How to change an individual Dropbox plan" don't appear in my account. There's no 'Plan' section, only a "Delete my Dropbox" option. How can I downgrade to a free plan without deleting my account?
@MattPlatypus wrote:
The steps under "How to change an individual Dropbox plan" don't appear in my account. There's no 'Plan' section, only a "Delete my Dropbox" option.
Open this link. What plan does it say you're on? If it says Basic, then the account you're signed into is not on a paid subscription so there's nothing to downgrade.
If that's the case but you're still paying for a subscription, use the credit card charge lookup tool to identify the account you're paying for.
Hi there!
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