Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello
I keep on getting emails from dropbox as I do not want to upgrade to a paid plan - tired of being bombarded with emails. Can I keep the free one and how to stop drop box - it seems from the emails that they are suggesting I need to upgrade - is this the case? or just pushy sales team? thank you
@looby wrote:
Can I keep the free one and how to stop drop box - it seems from the emails that they are suggesting I need to upgrade
You can keep the free Basic account. You can turn off email notifications about running out of space on your Notifications page.
@looby wrote:
Can I keep the free one and how to stop drop box - it seems from the emails that they are suggesting I need to upgrade
You can keep the free Basic account. You can turn off email notifications about running out of space on your Notifications page.
thanks!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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