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I subscribed in July 2022 to an annual plan, but it seems expired now

I subscribed in July 2022 to an annual plan, but it seems expired now

vtpltelemanagers
Explorer | Level 3

I subscribed in july 2022 with anual plan but it is expired now
Plz help me out

1 Reply 1

Hannah
Dropbox Staff

Hey @vtpltelemanagers, thanks for bringing this to our attention.

 

Are you still having this issue? If so, can you please give us some more info?

 

What do you mean when you say that it's expired? Can you send me a screenshot of how it looks on your end?

 

Also, was your account upgraded through our website directly, or through the app on your phone (Google Play/iTunes)?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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