Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello everyone,
we have a Business Advanced Plan. This brings 3 licenses plus 1 additional license. So, I retrieved for that an invoice showing the VAT for the basic price plus licenses. So far so good. In addition, we have purchased 2 licenses, which are charged separately (2 invoices). However, NO VAT is shown there on both invoices. Why is the tax calculated in the main plan but not for the additional licenses?
Thanks for your help
D.
Hi @Auchhallo
I think thats a question you'll need to direct to support itself as it relates to billing: www.dropbox.com/support.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi @Auchhallo
I think thats a question you'll need to direct to support itself as it relates to billing: www.dropbox.com/support.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Ok, thanks for your tip.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!