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Paid subscription not working

Paid subscription not working

Benbegner
New member | Level 2

I paid for Plus, but it says I only have 5GB of space. Why is my subscription not working?

1 Reply 1

Re: Paid subscription not working

Jay
Dropboxer
Hi @Benbegner, thanks for posting on the Community!

Do you see your recent transaction for you upgrade on this page?

Did you upgrade via the Dropbox site directly, or via the mobile app?

Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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