Upgrade payment linked to non working email
Hey @opauline697, sorry to hear about this.
In this case, I'd suggest that you reached out to our support team directly for further assistance.
To do so, make sure to use an incognito window without signing into any Dropbox account and fill in this form with all the relevant details.
Once you do this and get a ticket ID from our system, you can share it with us here so that we can look it up too, if needed.
I hope you get this sorted as quickly as possible.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join
