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Upgraded but still showing basic

Upgraded but still showing basic

Organizewithanne
New member | Level 2

I upgraded but still showing basic and saying storage full

2 Replies 2

Re: Upgraded but still showing basic

Jay
Dropboxer
Hi @Organizewithanne, thanks for contacting us!

Did you upgrade via the Dropbox site, or via the mobile app?

According to your bank statement, is the payment made to Dropbox, iTunes, or Google Play?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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