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What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

nozert
Explorer | Level 4

Hi,

 

Can someone guide as to what happens to the extra GBs earned and added to Basic Plan thru various referrals if one upgrades / subscribes to and plan and if for some reason one is not happy with the cost doing the justice once decides to cancels subscription which means downgrading to the basic plan.

 

Upon downgrading / cancelling the subscription, will I loose all the extra GBs earned as part of referrals?

4 Replies 4

Re: What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

Elixir
Super User

Hello @nozert, you will retain your referral space after you downgrade. The referral space is 500 MB per referral for free/basic account, and 1 GB per referral for Plus and Premium accounts. So say, you earned 5GB through 10 referrals, you will have 2GB + 5GB = 7GB total space when you are having basic account. Once you upgrade to Plus or Premium you will have 2TB or 3TB (depending on your plan) + 10GB (your referral space will double). If you downgrade to free account again, you will be back to 7GB. 

Re: What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

nozert
Explorer | Level 4

Thanks, this helps.... I really hope dropbox learns from Microsoft and Google to come up with small size (economical) plans for individual.

Re: What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

Mark
Super User II

Dropbox have previously said they've no plans for smaller plans. 


 


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Re: What happens to GBs added to Basic Plan thru referral if one upgrades and cancels subscription

Atreides
Helpful | Level 5

I can confirm that everything stated by @Elixir is true through my own personal upgrade experience. 👍

 

My "Referral" bonuses were carried through to the my plan (Basic --> Plus) and doubled (500 MB --> 1 GB).

In addition, my "Promo Coupon", "Camera Uploads" and "Getting Started" bonuses were also carried through to the new plan as-is.

 

My new Plus plan storage allocation is 2.01 TB - which includes my earned space of 8.75 GB.

Note: It is hard to determine whether the 8.75 GB was actually rounded up to 10 GB (0.01 TB) because the TB unit of measurement only shows 2 decimal places (which is a UX problem imo).

 

Finally, if you go to the Settings > Plan tab, it shows the following message at the bottom of the page:

Cancel Plus plan
If you cancel your plan, your account will drop from 2.01 TB to 2 GB of space (plus any bonus space earned previously).

 

Who's talking

Top contributors to this post

  • User avatar
    Atreides Helpful | Level 5
  • User avatar
    Mark Super User II
  • User avatar
    nozert Explorer | Level 4
  • User avatar
    Elixir Super User
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