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Downgrading - what happens with Data?
Hey guys,
I have around 0.5TB data on my 2TB Dropbox. What happens with that 0.5TB data when i downgrade to the free version? Will it all be deleted or will it just not be accessible anymore? (Just wondering in case i will switch back to Dropbox later). Because if it will get deleted i have to copy the data onto my server.
Thanks a lot in advance!
Hi everyone,
Just wanted to add clarity to this old thread.
If you’re a Dropbox Basic user, you'll have a free storage limit of 2 GB. If you exceed your storage quota, you may be subject to data deletion, and sync and upload restrictions. You may also experience restrictions on sharing and previewing files and folders.
You’ll receive notifications about the deletion of your most recent data to make room within your plan limit.
To prevent deletion, we recommend that Basic users manage their files to align with the plan limit or consider upgrading to a higher-tier plan for additional storage.
5 Replies
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- Rich
Super User II
dragonoob69 wrote:
I have around 0.5TB data on my 2TB Dropbox. What happens with that 0.5TB data when i downgrade to the free version?
Initially, nothing will happen. Your data will remain in your account and it will still be accessible, but syncing will stop if you're over quota. You'd still be able to download or delete files through the Dropbox website if needed. You just couldn't make any changes or add more files.
If you then don't access your account for more than a year, it would be deleted due to inactivity along with all content.
Hi dragonoob69,
The data themself are not deleted. You should keep accessing your account and make sure it's not left unaccessed for longer than an year! Non active accounts get deleted (and their content in the same context), so keep this in mind. Since downgrade, you're going to get over quota. When you are in overquota you can still access/download/delete your data (using web browser) but no more able to sync/add data. Ability to sync data may be restored with new subscription or delete some content to fit within account capacity.
Hope this clarifies matter.
- If I subscribe 1000 GB for one year then if I don't subscribe next year can I download and view photos of 1000 GB
- Rich
Amirali manasiya wrote:
If I subscribe 1000 GB for one year then if I don't subscribe next year can I download and view photos of 1000 GBIf you actually mean ... after your subscription runs out, can you leave your files in Dropbox and continue to view them while over your quota, then that will work for a short time, but if you remain over your quota for an extended period, Dropbox will begin to remove your files starting with the more recent uploaded.
- Neal
Community Manager
Hi everyone,
Just wanted to add clarity to this old thread.
If you’re a Dropbox Basic user, you'll have a free storage limit of 2 GB. If you exceed your storage quota, you may be subject to data deletion, and sync and upload restrictions. You may also experience restrictions on sharing and previewing files and folders.
You’ll receive notifications about the deletion of your most recent data to make room within your plan limit.
To prevent deletion, we recommend that Basic users manage their files to align with the plan limit or consider upgrading to a higher-tier plan for additional storage.
