Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi, until the end of last year I used a paid license for the team. Please let me know where I can download the Dropbox International Unlimited Company tax residence certificate?
Hey @Jacek_P, how are you today?
I'd recommend contacting the support team with the transaction ID located in the invoice.
You can do this by logging into your account, clicking this support link, scrolling down to 'Submit a help request', and providing as much info as possible.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!
Thanks a bunch!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
thank you very much for your reply.
Ticket #23351320
Awesome, thanks for that @Jacek_P!
I've responded back to you, I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!