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converting business account to personal

converting business account to personal

pip rigter
New member | Level 2

Hi. I'm trying to convert from an old business account (expired trial) to a personal one. I have tried following the steps but when I try to access the 'admin console' it tells me I dont have access to view this page. How do I change this so I can upload a file again?

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Re: converting business account to personal

Lusil
Dropboxer
Hello there @pip rigter, let's see what we can do here. 

If your trial expired, it's very possible that you ended up in a locked state. 

Could you check out this article which has more info on how to get out of it and let me know how it goes?

Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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