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if i am changing my plan then should i upload data again

if i am changing my plan then should i upload data again

Charuka Arora
New member | Level 2

i want to change my plan from business plus to Essentials then how can i change the plan with out Losing data from my account.

1 Reply 1

Jay
Dropbox Staff

Hi @Charuka Arora, thanks for messaging the Community.

 

In order to downgrade your plan from Business Plus to Essentials, you'll need to cancel your account and wait for it to return to a Basic plan. 

 

Afterwards, you can upgrade to the Essentials plan.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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