All of my Dropbox Personal Files Now within a Team Folder

[Elliot Smith]

Hello, This evening I accepted an invite to what I thought was a shared folder from a colleague. Worryingly, my Personal files now exist within this team folder. I'm worried that others may be able to see my personal files (I have a dropbox Personal account) and furthermore I can't exit the team. I just want my personal files back as they were, rather than in a sub folder of a team organisation, and I'm now concerned that when i'm removed from this Team all of my personal files will disappear.

Thanks in advance.

Elliot

[Jay · Accepted solution]

Hi @Elliot Smith, thanks for bringing this to our attention.

It sounds like you joined a Dropbox Business team and merged your files to the account.

In order to leave the team, you'll need to ask the team admin to convert your account back to a personal plan away from the team.

Keep me updated with any progress.

[MilicaB]

Klijent nam je poslao pozivnicu da pistupimo njegovom DB, kliknuli smo sihronizaciju i sada je naš account (koji imamo na DB oko 4 godine) postao deo njegovog acounta i naši folderi su sada deo njegovog naloga.

Kako možemo da vratimo naš account kao što je pre bio,  kao glavni i potpuno ne zavisni od njegovog. 

[MilicaB]

The client sent us an invitation to access his DB, we clicked synchronization and now our account (which we have had on DB for about 4 years) has become part of his account and our folders are now part of his account.

How can we return our account as it was before, as the main one and completely independent of his.

[Jay]

Hi @MilicaB, I've merged you to this thread to keep similar queries together. 

You can check my previous post on how to leave the Dropbox Business team that you've joined.

If you have any further queries, feel free to message back.

[MilicaB]

I can't find that post. Please repost here

[Nancy]

Hey @MilicaB! Jay is referring to his first post on the top of this thread. The one that contains all the steps on how you can ask the team admin to convert your account to a personal one again.

[MilicaB]

we have problem with space. we pleyed 2T, but now we dont have

[Nancy]

@MilicaB, has your admin successfully removed you from their Business team? 

What type of plan do you see when visiting this page?