I can't access my account, as a code is being sent to my old email address

[j777cc]

Hi, i cannot get into my dropbox account because it is connected to an old mail account.
Apparently u sent a me a code to my old mail adress but unfortunately I cant get into the inbox.

Really need to get access again. Best julie

[ernstMreicher58]

Hi,

this is the German forum!

I don´t know if my links lead to the english help…

https://www.dropboxforum.com/t5/Eine-Frage-stellen/So-setzen-Sie-ohne-E-Mail-Zugriff-ein-Dropbox-Kon...

So - das sollte Sie nun weiterbringen:

Zuerst: https://www.dropbox.com/support

das sollte dann so aussehen:

Nach Klicken des Buttons "Probleme beim Anmelden?" sollte das kommen:

Bei "Wobei brauchen Sie Unterstützung?" → 

→

[Nancy]

Hey @j777cc! Hope you’re well. 

I also wanted to point out that if you need further help, but in German, you’ll need to post in our German section and write in German, as well. 

Otherwise, if you prefer English and you need more help with this, let me know and I can also assist here. 

Thanks!