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I only see the option to sign up on the website, not to sign in

I only see the option to sign up on the website, not to sign in

tradinglounge
New member | Level 2

I can login via dropbox on my computer, but can't login via web browser. The login keeps telling me to Sign Up. I don't want to reset password, can't login to get support. why is it so difficult to log in using our email and password?

 

If support can email me at [removed per Community Guidelines] that would be great

1 Reply 1

Nancy
Dropbox Staff

Hi @tradinglounge, I’m sorry to hear about this. 

 

Along with the option to sign up, there should always be an option to sign in instead via www.dropbox.com

 

If you’re still unable to see it, feel free to send me a screenshot here, while hiding your email address.

 

Keep me updated.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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