Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.
Hey there, @mark_nefedov, I hope you're doing well!
Have you tried using the steps mentioned in this Help Center article, by any chance?
If not, can you give it a go, and let me know of the results? Thanks!
Megan
Community Moderator @ Dropbox
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I'm getting this error, so I've assumed this option is only for new accounts.
Hi @mark_nefedov, is the email address on your Dropbox account exactly the same as the email on your Apple ID?
Are you able to login to your account with the Gmail address, and not via Google Sign In?
Jay
Community Moderator @ Dropbox
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Yes, it is exactly like in appleid. I've never logged in with password, and do not have password set in account.
Thanks for that, in this case, it wouldn't be possible to use Apple Sign In since your account is already associated with Google Sign In.
Jay
Community Moderator @ Dropbox
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Dropbox绑定与谷歌登录了 就不能再绑定苹果登录了吗?
只能绑定其中一个登录?
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If Dropbox is bound to Google login, can it no longer be bound to Apple login?
Can only one login be bound?
嗨 @apiplein! 澄清一下,您是在问同一个 Dropbox 帐户是否可以同时使用 Google 登录和 Apple 登录吗?
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Hi @apiplein! Just to clarify, are you asking if it’s possible to use Google sign-in and Apple sign-in at the same time for the same Dropbox account?
Nancy
Community Moderator @ Dropbox
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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