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Is this Dropbox domain official?

Is this Dropbox domain official?

FoPL
New member | Level 2

Hi,

We have started getting emails, ostensibly, from Dropbox asking us to download the desktop app.  We already have the app and the email address, I think, is suspect.  It is

no-reply@em-s.dropbox.com

Am I being overly cautious?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @FoPL, welcome to our Community! 

 

The email address you mentioned, is indeed an official Dropbox domain. You can see more about that here

 

If you already have the app, you can ignore these emails. However, is it possible that you're maybe using the account on a new device? 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Megan
Dropbox Staff

Hi @FoPL, welcome to our Community! 

 

The email address you mentioned, is indeed an official Dropbox domain. You can see more about that here

 

If you already have the app, you can ignore these emails. However, is it possible that you're maybe using the account on a new device? 

 

Let me know more! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

FoPL
New member | Level 2

Thanks.  I couldn't find that page of emails and, whilst it isn't a new computer, I am working with a new charity and their dropbox.

 

Thanks fro the reply.  It is appreciated.

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    FoPL New member | Level 2
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