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My account was hacked. What is best way to remedy this situation with Dropbox?

My account was hacked. What is best way to remedy this situation with Dropbox?

CH35
New member | Level 2

Hello -

My dropbox  was recently hacked and sent out emails to random accounts via my emails. It also looks like they changed my account status. What is best way to remedy this situation with dropbox? I can't find anyway to talk to a live person. 

Thank you 

 

 

invited you to view the file "(insert my company name +file)" on Dropbox.

Here are some actions you can take:

 

Save a copy

 

1 Reply 1

Megan
Dropbox Staff

Hey there, @CH35, sorry to hear about that! 

 

I'd suggest you start with this Help Center article as a first step. 

 

You also mentioned your "account status". Would you mind clarifying that for me? Are you talking about the account's plan

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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