Security and Permissions
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Scammed by someone who says they work for Dropbox ... Can someone help in this situation?
Yes. Your local authorities. This is a public support forum for the Dropbox application. There's simply no one here equipped to be able to handle this situation. If you believe the laptop to be Dropbox property and that it was possibly stolen, you need to contact the Police immediately and explain that to them.
The issue now is that Dropbox doesn’t respond to anyone who doesn’t pay for their enterprise membership ...
And again, you're talking to the wrong people. There's no one in the application support groups that will be able to help you with something like this. You need to talk to their Security or IT groups, and you won't be able to do that through these forums or the Support page. Call their headquarters in San Francisco.
This was my last resort in hopes that someone who works for dropbox may read this and direct me with a legit number that can help.
I've passed this thread on to a contact within Dropbox but they're not part of any team that can assist with this. They may be able to pass it on, but I still think your best bet is to reach someone at HQ. These forums and the Support system will not get you the results you expect.
Hi @anonymous, I’m sorry to hear about the whole situation.
Would you like me to open a ticket/email for you perhaps, so that we can take a closer look into this?
I’d like us to gather more info, and see if we can find out something more.
Let me know, and I can message you to the email address that’s linked to your forum profile here.
Hey @anonymous - thanks for the cooperation!
I've just sent you an email to have a further look into this matter, so please have a look at your inbox and we'll take it from there.
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