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Smart sync does not work from Boxcryptor

Smart sync does not work from Boxcryptor

Maxbook
Explorer | Level 4

The function does not work with the application boxcryptor!!! Finder crashes. System operation is resumed only after turning off or dropbox or booxcryptor. How to switch off function " Smart Sync" for our account?

1 Accepted Solution

Accepted Solutions

Re: Smart sync does not work from Boxcryptor

Mark
Super User II
So. Individuals can opt out via https://www.dropbox.com/account/

There is a tick box towards bottom of the page on the right hand side.

 


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View solution in original post

13 Replies 13

Re: Smart sync does not work from Boxcryptor

Mark
Super User II
You can disable SmartSync within the admin menu of the Business Team page.

 


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Re: Smart sync does not work from Boxcryptor

Maxbook
Explorer | Level 4

Unfortunately this is not possible. The maximum possible write a review. https://www.dropbox.com/s/tgkrdsnudzymvuj/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%...

Re: Smart sync does not work from Boxcryptor

Mark
Super User II
Apologies I thought you could alter things. Seems from https://www.dropbox.com/help/9294 that you cant

I'd suggest speaking with Boxifier and asking them to fix the bugs

 


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Re: Smart sync does not work from Boxcryptor

Maxbook
Explorer | Level 4

I've already written in support, but no one has yet answered. I posted here because we stopped the work of the group. And an urgent need to disable "Smart Sync"

Re: Smart sync does not work from Boxcryptor

Mark
Super User II
I dont think you can I'm afraid.

I imagine the reply would be 'dont use unsupported third party add-ons'.

 


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Re: Smart sync does not work from Boxcryptor

Mark
Super User II
Just to add... I'm still investigating... give me a few minutes.

 


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Re: Smart sync does not work from Boxcryptor

Mark
Super User II
Ok, I'm hearing from people that you should be able to disable it via INDIVIDUAL members profiles at https://www.dropbox.com/team/admin/members (i.e. you'd need to disable it for each person) you cannot do it at Account level.

However, I cannot find the settings to do it on my account so I'm not 100% convinced you will either.

 


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Re: Smart sync does not work from Boxcryptor

Mark
Super User II
So. Individuals can opt out via https://www.dropbox.com/account/

There is a tick box towards bottom of the page on the right hand side.

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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Re: Smart sync does not work from Boxcryptor

robfreudenreich
Explorer | Level 4

Hi,

 

We are currently working on support for the new Dropbox Smart Sync feature and the upcoming versions of Boxcryptor for macOS and Windows will include it. I expect that we will have them ready within the next 1-2 weeks.

 

Best regards,

Robert from Boxcryptor

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Top contributors to this post

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    robfreudenreich Explorer | Level 4
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    Razvan Boxifier Collaborator | Level 10
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    Maxbook Explorer | Level 4
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