Free Account Hacked - Password and e-mail changed

[Sasq]

I think someone got the password to my Dropbox account and changed the associated password and e-mail account.  Is there anything I can do?

Thanks

edit: I see someone else had the same problem, I'll contact support.  Thanks

[Mark · Accepted solution]

Reset the password via www.dropbox.com/forgot ?

[Sasq]

Thanks Mark.  I'm sorry, in my haste I forgot to add that they apparently changed the email associated with the account.  Any way to handle that situation?

[CurtNi]

I met same problem. Please help me, too.

[Megan]

Hey @Sasq & @CurtNi, thanks for posting your question here. 

Would it be okay for me to reach out via email, so we can have a closer look into this? 

Let me know.

[Sasq]

Thanks so much, Lori.  I have already been contacted by Support and they solved the issue.  Thank You!

[CurtNi]

Yes, @Lori. Please email me. Thanks!! 

[Megan]

That is fantastic @Sasq! 

Also @CurtNi, you've got  . 

Cheers.

[Tyrone2015]

I Have the same problem as you. Plaese help

[Hannah]

Hey @Tyrone2015, thanks for the nudge and I'm sorry to hear about this.

Can I reach out to you via email, to see what we can do?