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No longer have access to email associated with Dropbox account

No longer have access to email associated with Dropbox account

BrynnS
New member | Level 2

Hi, I had closed an email account a few years ago that was associated with a Dropbox account. Dropbox needs to send a 6 digit security code to me but I can't access it and have no other way to get it. Is there a way to communicate with Dropbox in order to try and get that email changed to a new one?  Or any suggestions on how to proceed? I do have another dropbox account that I do have access to.

 

Thanks!

1 Reply 1

Mark
Super User II

https://help.dropbox.com/account-access/lost-email-access

And you'll need to contact support via www.dropbox.com/support. Make sure you are not logged in - even to here, so, probably use an incognito window and choose the account help options.


 


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    Mark Super User II
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