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Old account recovery

Old account recovery

Hoper00
New member | Level 2

Hello Dropbox Team!
A few years ago I had a dropbox account which i believe was set up under the email of this account. I had a lot of photos from my old devices.

Is there a way to recover those files or if possible to recover the account itself?

Thank you for reviewing the query!
Regards,
Hoper00

1 Reply 1

Re: Old account recovery

Chris_J
Super User

Hello Hoper00

Thanks for reaching out to us here in Dropbox Community

 

I am so sorry but there is no way to recover the files which would have been deleted.  However, you might be able to reclaim the account by contacting support here: https://www.dropbox.com/support/email 


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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