Verification code not working on the desktop app

Hi Lori, 

Thanks for responding. I have tried the Automatic time settings as instructed and still the same response. 

I didn't specify, I am able to log in on the internet browser no problem. It is the App on the laptop where I can't log in. thank you! 

Thank you so much for clarifying Jessica5555! 

Do you get any errors on your end when trying to sign into your account, using the Dropbox desktop application?

Feel free to send me any screenshots if you do.

Let's try one more thing, which is uninstalling then re-installing the app, to see how this works out for you. 

Hi Lori, jsut tried un-installing and re-installing. 

once I enter the code on the desktop app, I click submit or whatver it is, nothing happens, then when I click again it says invalid code.

I get an alert on my phone asking if it was me who signed in, I say yes. But then nothing happens on the desktop once I have approved the login on my phone. 

Ultimately I am trying to have the DropBox folder in my Favorites in the Finder. Like I used to have.

I can login on the DB web. 

I'm trying to intstall the DB App for desktop:

When I run the install app and try login the 2FA says the code is invalid ? 

I have spent way toooooo long trying to figure this out.

Is the time and date on the Mac the same as on the website? i.e. is your timezones etc. correct?

Hey Mark, thx, I actually reset my password and it seems to have worked💯

I have installed dropbox on a new device. I login and am sent a code to enter. I enter the code and receive a message of Invalid Code. This happens continuously. Please help

Hey brianmoore53, thanks for bringing this to our attention.

This is in regards to the two-step verification code, right?

Have you tried resetting your password, to see if that helps?