We didn't receive free 100gb of Dropbox Lenovo Promotion.

[ysman]

Good morning!
I bought a new Lenovo laptop this time.
Dropbox has also signed up as a Lenovo welcome.
But when I logged in, the capacity was not paid.
This is a Dropbox account at [email removed as per Community Guidelines].
I also applied for 5 out of 7 to add bonus space.
I heard that the 100gb capacity is one year.
If the free space is not paid, I am thinking of withdrawing.
We ask for the correct answer and handling.

[Walter]

Hey @ysman; welcome to our Community!

Can you please let me know if any of the information in this Help Center article help?

Otherwise, may I reach out via email to have a better look into this?

Thanks a ton!

[ysman]

Hello!
I am the person who purchased idea pad slim3-iil14-5dx on February 2, 2021.
I bought it, installed Windows 10 and installed the driver by installing the lenovo vatage app.
Suddenly, a pop-up window called Lenovo Welcome popped up.
I heard it's a free one-year use of dropbox 100gb.
They said they'd give it to me if I signed up.
I signed up, but I didn't get 100gb.
So, I asked the dropbox in the comments, but there was no answer.
I asked about Lenovo AS phone call, but they told me to ask again by e-mail.
So I am sending an email to dropbox like this.

Please check with the department in charge.

And please allow me to receive the 100G dropbox promotion.

[Walter]

Thanks for the quick follow-up @ysman.

I've just sent you an email to investigate this further.

Please take a look at your inbox and we'll take it from there.

[ysman]

I sent you an email below, so please check it.

Hello! I am the owner of the [removed per the Community's Guidelines] email.

Please pay 100gb of Lenovo Welcome Promotion for free.

Thank you.