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desktop app on Mac wont open / start

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desktop app on Mac wont open / start

Dinomartin
New member | Level 2
ā€Ž03-19-2023 01:27 PM

Hi can anyone help I have the web version of Dropbox but the desktop app will not open, I would say it doesn't synch too but it doesn't even open, turned off firevault, checked all the obvious routes 

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Walter
Dropbox Staff
ā€Ž03-20-2023 01:12 AM

Hey @Dinomartin, sorry to hear you're having issues with this.

 

Could you please try the offline installer directly from this page and let us know how it goes?

 

If you get an error along the way, please send us a screenshot as well. 

 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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