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jasphoto's avatar
jasphoto
New member | Level 2
2 years ago

A client gave me a link to upload to their Dropbox - But now MY account says it's full.

A client gave me a link to upload to their dropbox - But now MY account says it's full - How do I fix that.

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    jasphoto wrote:

    A client gave me a link to upload to their dropbox - But now MY account says it's full - How do I fix that.


    You've likely been invited to a shared folder. When you're a member of a shared folder, you have a copy of the folder in your own account. In other words, you're not uploading directly to your client's account; you're uploading to your own and that syncs with theirs. You need to have enough available space in your account to hold everything in the shared folder.

     

     

    If you don't need to access the files after you upload them, ask your client to send you a File Request instead.

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