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Re: Can't clear backup

Can't clear backup, where can I locate it?

prestonfu
New member | Level 2

My profile has 2GB of backups that don't appear anywhere on my profile other than usage. How can I clear them?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hi @prestonfu, thanks for posting here today! 

 

Let's start with your Backup page online

 

Would you mind checking for any active Backups there, and then remove them from there?

 

Let me know how it goes! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

1 Reply 1

Megan
Dropbox Staff

Hi @prestonfu, thanks for posting here today! 

 

Let's start with your Backup page online

 

Would you mind checking for any active Backups there, and then remove them from there?

 

Let me know how it goes! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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