We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

casatik's avatar
casatik
Explorer | Level 4
4 years ago
Solved

I referred two people, but got an error that the invitation was invalid

Please help me with a technical issue.
I invited two friends to use Dropbox but got a notification that the invitation was invalid. The first person is my colleague, we work in the same office.
The other person is my daughter. We live in the same apartment. With both guests, we often use the same network to access the Internet. Maybe that's why the invitation looks suspicious? Could you help me solve this problem?
It is very convenient to share documents with both your daughter and a colleague through the Dropbox shared folder. I would also like them to get a little bonus of 500MB of extra storage.

I appreciate your help and look forward to any suggestions in this regard.

Quota
Referrals
Storage space
  • Jay's avatar
    Jay
    4 years ago

    Thanks, I've replied to your email just now. Feel free to reply when you get a chance.

5 Replies

Replies have been turned off for this discussion
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey casatik, welcome to the Dropbox Community.

     

    Can I actually send you an email, so we can look into this internally?

     

    Let me know!

  • casatik's avatar
    casatik
    Explorer | Level 4
    4 years ago

    Of course. I am waiting for your letter.

    P.S. I apologize for the delay in reply. I'm from Ukraine, it's not always possible 

     

    [personal info removed, per the Dropbox Community Guidelines]

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi casatik, I've sent you an email, please could you reply to it as soon as possible to look into this further?

  • casatik's avatar
    casatik
    Explorer | Level 4
    4 years ago

    Hello, Jay. 

    I replied to your email.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks, I've replied to your email just now. Feel free to reply when you get a chance.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions