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My storage is full, and I have issues deleting my Backup, can't get it right.
Hi
I'm becoming quite frustrated as my storage space is full even though I've deleted most of the files. I think the backup is the issue, but I've followed all the links to deleting backups but not...
Jay
Dropbox Community Moderator
Dropbox Community Moderator
Thanks Jay
I'm not sure what you mean by connected to DropBox. I first set up my account a long time ago and I've probably logged in on at least 8 - 10 different pc's since then.
On the list of Connected devices I don't recognise the one called DESKTOP-PUMP350. The location of Preston makes sense, but all of my pc's here are Windows 10, there's just one I can't check at present as it's at home.
- Jay
By connected to Dropbox, I mean that you signed into the Dropbox desktop application on a computer. As you mentioned you have another machine, it's possible that this is the computer that is also backing up to the site, which is why you can't disable it from your current machine.
When you next have access to that machine, check to see if the backup is enabled, and then disable it to free up the quota on your account.
