Showing results for 
Show  only  | Search instead for 
Did you mean: 
If you know more about files sizes, you can make more informed decisions about which files you upload and then you can maximize the space in your Dropbox Basic account?

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Backup sync not working

New member | Level 2


i had Dropbox Business before after my test period was over all my files went away from my laptop and now its on the cloud.

I tried to sync the backup but after a while its not downloading anymore and my whole computer is still connected to the cloud.

How can i sync my whole data on my laptop?

and deconnect afterwards the sync and the connection to Dropbox with my laptop.


1 Reply 1

Re: Backup sync not working


Hi @Huerkan, sorry to hear you're having issues with this.


Could you please let us know some additional information about the problem at hand or even send  us a screenshot of any errors you might be getting?


This will help us assist further!

Community Moderator @ Dropbox

Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
What do Dropbox user levels mean?
Need more support?