We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

NikLG's avatar
NikLG
Explorer | Level 4
4 years ago

Can't open files in 3ds MAX that are on Dropbox

**Just thought I'd edit this top post**
I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems

with syncing or anything.

 

Hello all,

Similar to this issue :-

https://www.dropboxforum.com/t5/Dropbox-files-folders/3D-Studio-Max-Files-won-t-open-from-Dropbox-folder-on-my-new/td-p/431339

( if not identical.. )

I recently moved over to a new PC, and since then I have been having loads of issues opening older ( older than my new PC ) files that are stored on Dropbox. I never had any issues before, and for some reason, some files do work...

My setup is identical, as far as MAX and Dropbox are concerned at least.

There is no issue with missing or corrupt files, or versions of 3ds MAX.

I get this error ( file names redacted...):-

I also get similar issues with some materials, where MAX can't find the texture files...

 

If anyone has any idea I would be very grateful. It's driving me mad. I am convinced there's some kind of simple solution 

that will have me slapping my forehead ( there may not be.. ).

 

Thanks !

31 Replies

Replies have been turned off for this discussion

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!