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Change preference to open Dropbox link in android app (not browser)

Change preference to open Dropbox link in android app (not browser)

ryandandelion
New member | Level 2
Go to solution

Hello! I was given the prompt to open Dropbox links in the android app or browser when trying to open a file.

I accidentally selected the wrong option (always open in browser) and now I can't figure out how to get the link to open links in the app instead.

How do I change this setting? Thank you.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @ryandandelion, thanks for messaging the Community!

Could you try resetting the default settings in the Android OS by following these steps?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Jay
Dropbox Staff
Go to solution
Hi @ryandandelion, thanks for messaging the Community!

Could you try resetting the default settings in the Android OS by following these steps?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

ryandandelion
New member | Level 2
Go to solution

Hi Jay!

Changing my defaults within the Dropbox settings of the Galaxy S8 android OS worked.

This is done by going to:

Settings -> Apps -> *three dots in top right corner* -> Default Apps -> Dropbox -> 'set as default' -> 'Go to supported URLs' -> It was already set to "always ask" I switched it to "always open in app" and it worked.

Jay
Dropbox Staff
Go to solution
Glad to hear it worked for you, @ryandandelion. If you need any further assistance in future, please let me know.

Enjoy the remainder of your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

IB-DK
New member | Level 2
Go to solution

I have the same issue with my Android (Huawei P30 if it makes any difference)
I can't find any of the options listed here.

Please help

PS: It is ANNOYING not to have any control over something as simple as apps settings.


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    IB-DK New member | Level 2
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    Jay Dropbox Staff
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    ryandandelion New member | Level 2
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