cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Organizing your research is important to easily review and share it. Learn how Kim uses Dropbox to gather and organize her research right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

File Search not working in FireFox

File Search not working in FireFox

Yuikol
Experienced Collaborator | Level 12

Dropbox.com search bar is not returning any files. Chrome is working. Both browsers are up-to-date. I tried clearing cache on Firefox.

 

Firefox:

Yuikol_0-1630258477269.png

Chrome:

Yuikol_1-1630258569876.png

 

 

1 Accepted Solution

Accepted Solutions

Re: File Search not working in FireFox

Yuikol
Experienced Collaborator | Level 12

It worked in incognito mode. I looked at my extensions and disabled the ad blocker. Started working again.

The specific ad block was getadblock.com

View solution in original post

3 Replies 3

Re: File Search not working in FireFox

Megan
Dropboxer
Happy Monday @Yuikol, and thanks for posting about this here! 

I wanted to check in and ask if this behavior persists on Firefox today as well. 

If you restore the browser to its original settings, after clearing the cache, do you notice a different behavior then? 

Keep me posted.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: File Search not working in FireFox

Yuikol
Experienced Collaborator | Level 12

It worked in incognito mode. I looked at my extensions and disabled the ad blocker. Started working again.

The specific ad block was getadblock.com

Re: File Search not working in FireFox

Megan
Dropboxer
Awesome! Glad to see this is no longer bothering you @Yuikol

If anything else comes up, you know where to find us.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Megan Dropboxer
  • User avatar
    Yuikol Experienced Collaborator | Level 12
What do Dropbox user levels mean?
Need more support?