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I feel your pain. Here's what I had to do in order to download photos to my Macbook Pro:
Good luck!! I hope it works for you
Hey @Leilei06, sorry to hear about this.
Could you send us a screenshot of the exact error you're getting so that we can have a visual too?
Apart from the app, have you tried a web browser to download your files?
Let me know and we'll take it from there.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello Walter, thanks for your help.
I get the same message from the web browser or the app. Here are a couple of screenshots. I've highlighted the pictures, clicked the 3 dots then download and I get the File not found message.
Thanks for the screenshots @Leilei06 - most appreciated.
Could you try clearing the app's cache and your browser's cache as well, or try another browser, and let me know if you get any different results?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
I feel your pain. Here's what I had to do in order to download photos to my Macbook Pro:
Good luck!! I hope it works for you
Hello Thanks so much FMATA,
My technical skills aren't too good but this I understood and now I have my photos on my computer!
Thank you!
Hi there!
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