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I found that Dropbox treats hyphens as spaces when searching for a file/folder. So if I have a file named "a-b-c", it cannot be easily found because Dropbox treats the query as "a b c", which reveals results containing "a" or "b" or "c".
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hannah
Community Moderator @ Dropbox
dropbox.com/support
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sure
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Is there some reason you guys always send the answers to people via email instead of posting the solutions on the forum? It is ridiculous that I have the same question, but now I have to wait for support to send me the answer that was already given to someone else.
Did you really get the answer? I actually didn't have a solution. They kept asking me to reproduce it, send them this and that logs, clear cookies, etc. It's pretty useless because it's a simple issue that they can easily reproduce in-house...
Of course not, lol. I should have clarified. Sorry about that.
Dropbox search is a unreliable at best. My org basically doesn't use it anymore. We index the files through the API, which works 10000x better.
Hi, I'm a product manager on search at Dropbox.
So we do drop hyphens and I'm working with the eng team to resolve that issue. But one hack you could try with our new search operators is being able to use quotes to get a bit closer to what you're looking for. For example, "a-b-c" -> should return you terms that are in that exact sequence. Of course, you'll still get results that have spaces between the 3, but hoping this may bring you slightly closer to the functionality you need.
Let me know if that works for you and will keep you all updated on the hyphen functionality.
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