Video embed not working on DB Paper

wowmagnets

Video embed is no longer working in DropBox Paper. My organization opened a support ticket with DropBox, after lots of emailing back and forth they fixed it and it worked for about 3 days and now no longer works. We can't be the only ones experiencing this issue no?

wowmagnets

Hi there,

The issue seems to be resolved for the second time. The original ticket number is #22450355. Yes, it was happening on multiple web browsers after clearing cache, history, and updating browsers.

Thanks,

Mel

View solution in original post

Nancy

Sorry to hear the same issue’s back, @wowmagnets.

Is this error showing again on multiple web browsers?

Also, can you send me the ticket number of your support case to have a look?

Let me know, when you’re ready.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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wowmagnets

Hi there,

The issue seems to be resolved for the second time. The original ticket number is #22450355. Yes, it was happening on multiple web browsers after clearing cache, history, and updating browsers.

Thanks,

Mel

Video embed not working on DB Paper

Video embed not working on DB Paper

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